Refund Policy

Understanding our refund process for cancellations.

1. General Refund Rules

Refunds are processed according to the cancellation policy selected at the time of booking. Please review your booking details for specific terms.

2. Cancellation Timeline

If you cancel your reservation 48 hours or more prior to the check-in date, a full refund will be issued to the original payment method. Cancellations made within 48 hours of check-in may incur a fee.

3. Processing Time

Please allow 5-7 business days for the refund to reflect in your account, depending on your bank or credit card provider.

4. Non-refundable Bookings

Certain promotional rates or special offers may be strictly non-refundable. These will be clearly marked during the booking process.